A heating failure on a freezing night or an air conditioner dying in a heatwave can't wait — especially with young children, elderly family members or a business to run. Call us and we'll get a technician to you as quickly as possible to make the system safe and get it working again.
When to call for urgent help
- No heating in cold weather or no cooling in extreme heat
- Burning smells, smoke or sparking from a unit
- Water leaking into ceilings or onto electrical items
- A heater with a yellow flame, soot marks or repeated shut-downs
- A commercial system failure affecting your business
What to do while you wait
Switch the system off at the controller and, if it is safe to do so, at the circuit breaker. Keep people away from any leaking water. If you smell gas, do not use switches or flames — leave the area, open doors and windows if it is safe, and call your gas distributor's emergency line. In any immediate danger, call 000.
How we work
- 01
Get in touch
Call, email or send an enquiry. Tell us about the system and the problem or project.
- 02
Assessment & quote
We inspect the site, explain your options and provide a clear, upfront quote.
- 03
Expert work
Our technicians complete the installation, service or repair neatly and safely.
- 04
Test & hand-over
We test performance, explain the results and leave the area clean.
Emergency Maintenance FAQs
What hours do you take urgent jobs?
We work Monday to Friday 7am–10pm and Saturday–Sunday 7am–4pm. Call 0411 700 373 and we'll attend as quickly as possible.
Emergency Maintenance anywhere in Melbourne
We service all Melbourne suburbs from our base in Ringwood. Call or request a quote online.